T&C
Please find below the full Terms and Conditions for CrossFit Cairngorm Ltd.
CROSSFIT CAIRNGORM
Membership & Participation Terms and Conditions
Version 12.0 Effective date: 01/08/2026
CrossFit Cairngorm Ltd · Company No. SC615798 · Registered office: 57B Strathspey Drive, Grantown-on-Spey, PH26 3EY
Part A — Terms for everyone who trains here These terms apply to every member, drop-in, trial participant and visitor who takes part in any activity at CrossFit Cairngorm.
A1. Who we are
A1.1 We are CrossFit Cairngorm Ltd, a company registered in Scotland (company number SC615798), with its registered office at 57B Strathspey Drive, Grantown-on-Spey, PH26 3EY, trading as CrossFit Cairngorm. The gym is owned and run by Ruari Lambert and Ellie Dubois.
A1.2 Our full terms are published at crossfitcairngorm.com/terms-conditions. These terms, your signed declaration, our current price list and our gym rules together form your agreement with us.
A2. Assumption of risk and release of liability
A2.1 Training at CrossFit Cairngorm involves strenuous physical activity — including running, weightlifting, strongman, gymnastic movements and aerobic conditioning — which carries an inherent risk of injury or illness, such as muscle strains and tears, broken bones, joint and back injuries, heat exhaustion, rhabdomyolysis and, in rare cases, more serious harm.
A2.2 You confirm you understand these risks and accept that you take part voluntarily, within your own limits, and at your own risk. You are responsible for training within your capabilities and for telling a coach if you feel unwell or in pain.
A2.3 So far as the law allows, you release CrossFit Cairngorm and its owners, employees and authorised coaches from liability for injury, illness, loss or damage arising from your participation.
A2.4 Important limit on the above. Nothing in these terms excludes or limits our liability where the law does not allow it. In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under the Consumer Rights Act 2015, the Unfair Contract Terms Act 1977 or other applicable law. Your statutory rights are not affected.
A2.5 Subject to A2.4, we are not responsible for loss, injury or damage that is not caused by our negligence or breach of this agreement.
A3. Your health and fitness
A3.1 You confirm you are in good health and know of no medical reason why you should not take part in exercise. If you are in any doubt, get advice from your doctor before training.
A3.2 You must complete our health questionnaire (PAR-Q) honestly before you start, and tell us about any injury, illness, pregnancy, medication or condition that may affect your training — including any changes over time.
A3.3 All new participants must complete a health check and a basic supervised induction before using the gym.
A3.4 You are advised not to undertake activity for which you may be medically unfit, and to stop and tell a coach if you feel unwell.
A4. Gym rules and conduct
To keep everyone safe and the gym running well, all participants agree to:
Wear appropriate clothing and footwear at all times.
Follow your coach’s instructions and use equipment responsibly, safely and as shown.
Tidy up and help reset the room to how the coach needs it for the next class.
Wipe down equipment after use and maintain hygiene — members who perspire heavily should take steps to avoid affecting others.
Not wear headphones during classes.
Report any injury, or any broken or damaged equipment, to a member of staff immediately.
Treat coaches and other members with respect, and not behave in an unsafe, abusive or disruptive way.
Accept that coaches running Classes and 1:1 PT sessions have priority over space, equipment and music.
Book classes and manage access through your personal PushPress login.
A4.1 Serious or repeated breaches of these rules may result in suspension or termination of your access (see A7 and Part B).
A5. Personal belongings
A5.1 You are responsible for your own belongings. We are not liable for items lost, stolen or damaged at the gym, except where caused by our negligence.
A6. Data protection and photography
A6.1 We process your personal data, including any health information you give us, to run your membership and keep you safe, in line with the UK GDPR and the Data Protection Act 2018. See our Privacy Notice at [LINK].
A6.2 We sometimes take photos or video in the gym for social media and promotion. Tell us in writing if you would prefer not to appear, and we will respect that. You can change your mind at any time.
A7. Suspension, termination and changes
A7.1 We may suspend or end your access immediately if you seriously or repeatedly breach these terms, behave dangerously or abusively, or (for members) your account is significantly in arrears.
A7.2 We may update these terms from time to time, for example to reflect changes in the law or how we run the gym, and will give reasonable notice of any significant change.
A8. Concerns and complaints
A8.1 If something is not right, please speak to Ruari or Ellie or email hello@crossfitcairngorm.com. We take concerns seriously and will always try to put things right quickly and fairly.
A9. Governing law
A9.1 This agreement is governed by Scots law, and the Scottish courts have jurisdiction.
Part B — Ongoing membership terms
These terms apply in addition to Part A if you hold a membership — committed (12-month) or rolling (no minimum term). They cover Rx, Scaled, Masters 55+, and Hybrid (PT + membership) plans.
B1. Your plan and commitment
B1.1 Your plan, tier, start date, monthly fee and any included PT are set out in your Membership Schedule (in the declaration at the end of this document).
B1.2 Committed plans have a Minimum Term of 12 months from your start date. In return for committing you receive a lower monthly rate than the equivalent rolling plan. During the Minimum Term you agree to pay every monthly instalment whether or not you attend, except where you cancel under your cooling-off right (B2) or end early for a permitted reason (B7).
B1.3 Rolling plans have no minimum term and can be cancelled on [30 days’] notice (B9).
B1.4 Membership is personal to you and cannot be transferred, lent or shared.
B2. Your 14-day cooling-off right
B2.1 If you signed up online or away from the gym, you may cancel within 14 days for any reason and receive a refund (Consumer Contracts Regulations 2013). Tell us in writing at hello@crossfitcairngorm.com.
B2.2 If you ask us to start your membership, or use any classes or PT, within that 14-day period, you agree to pay a fair amount for what you have used up to the point you cancel; we refund the balance.
B3. Fees and payment
B3.1 Your monthly fee is charged automatically to your saved card on or around the 1st of of each month, as a recurring subscription through our payment provider, Stripe. Keep your card details current so that payments do not fail.
B3.2 Fees already paid are non-refundable except where the law requires (such as your cooling-off right) or we agree otherwise in writing.
B4. Annual price review
B4.1 We review prices once a year. Any change to your monthly fee take effect only after at least 30 days’ written notice.
B5. Hybrid plans – included PT sessions
B5.1 A Hybrid plan combines membership with a set number of 1:1 PT sessions each calendar month (“Included PT”), as stated in your Schedule. Your coach reserves that time exclusively for you.
B5.2 Included PT is allocated per calendar month and must be booked and used within that month. Unused Included PT does not roll over and has no cash value. Because your coach blocks out that time for you, a session not used within the month is treated as used.
B5.3 The PT element of a Hybrid plan is part of a single committed plan. You cannot drop the PT element on its own and keep only the membership during the Minimum Term; you may change plan at the end of the Minimum Term (B9).
B6. Booking and forfeiture of PT sessions
This applies to all 1:1 PT — Included PT and any separately purchased Block PT.
B6.1 PT is booked in advance via [PushPress / your coach]. Once booked, your coach’s time is reserved exclusively for you.
B6.2 24-hour notice. With at least 24 hours’ notice before the session start time, we will rebook it (within the same month for Included PT) and you do not lose it.
B6.3 Late cancellation / no-show. If you cancel or rearrange with less than 24 hours’ notice, or do not attend, the session is forfeited — it counts as used (Included PT) or is deducted from your pack (Block PT).
B6.4 Arriving late. Your session still ends at its scheduled time so the next member is not affected; the full session counts as used.
B6.5 If we cancel. If your coach has to cancel, we rebook at no cost and the session is not forfeited; where we cannot rebook Included PT within the month, we carry that session into the next month. We may use a qualified substitute coach to honour a booking.
B6.6 Block PT packs must be used within [16 weeks] of purchase; unused sessions then expire and are non-refundable except where the law requires. We may extend this in writing for genuine medical reasons.
B6.7 If your membership ends for any reason, any unused Included PT is forfeited on the end date and has no cash value.
B7. Cancelling during the Minimum Term
You may end a committed membership early, with at least [30 days’] written notice and reasonable evidence, for any of the following:
Serious illness, injury or a medical condition preventing you exercising for the remainder, or a significant part, of the Minimum Term (doctor’s note or similar).
Death or disability (your estate is then relieved of payment for services not yet received, subject to a doctor’s note).
Moving home more than [20 miles] from the gym (proof of address).
Redundancy or a genuine, significant loss of income (reasonable evidence).
Pregnancy-related reasons where freezing (B8) is not workable for you.
B7.1 If you end your committed membership early for a reason not listed above, you remain responsible for the remaining instalments of your Minimum Term. In practice we will agree a fair way to settle this — we will not charge more than a genuine estimate of our loss.
B7.2 On any cancellation, unused Included PT is forfeited under B6.7.
B8. Freezing your membership
B8.1 You may apply to freeze for genuine reasons (injury, illness, pregnancy, extended travel) for up to [3 months] in any 12-month period; we may ask for evidence. While frozen you pay a holding fee of [£XX]/month [or nothing], cannot use classes or PT, and your Minimum Term end date moves back by the length of the freeze. Included PT for a frozen month is not banked.
B9. End of term, rolling on, and cancellation
B9.1 At the end of a Minimum Term, your membership continues on a rolling monthly basis at the then-current rate unless you tell us otherwise. We will remind you beforehand and flag any price change.
B9.2 On a rolling plan you may change plan or cancel by giving at least 30 days’ written notice to hello@crossfitcairngorm.com. If your billing date falls within the notice period, that payment is still taken. Please do not cancel the recurring payment or remove your card before giving notice — doing so does not end the agreement and may leave your account in arrears.
B10. Failed payments and arrears
B10.1 If a payment fails we will let you know and try again; please settle it promptly. Our booking system automatically suspends access until cleared and recover sums owed, including reasonable costs. Suspension for non-payment does not reduce your commitment for the Minimum Term.
Part C — Drop-in and day-pass visitors
These terms apply in addition to Part A if you attend on a drop-in or day-pass basis rather than as a member.
C1.1 A drop-in / day pass entitles you to attend a single booked session on the day purchased. It is not a membership and gives no ongoing rights.
C1.2 Drop-in fees are paid in full in advance and are non-refundable, except where the law requires (for example if we cancel the session).
C1.3 Before taking part you must complete our health declaration and waiver (Part A, including A2 and A3) via PushPress or at reception.
C1.4 Drop-ins do not have class-booking priority and must follow all gym rules in A4. We may decline or limit drop-in attendance to keep class sizes safe.
C1.5 Drop-in pricing is shown at on site, on PushPress and on our website.
Part D — Open Gym access
Open Gym is time to catch up on a missed WOD, work a weakness, hit a main-site WOD or do mobility — your choice. These terms apply in addition to Parts A and B if you hold Open Gym access.
D1.1 Open Gym access is a privilege, not an automatic membership right. Only Rx members in good standing who have completed at least 6 months of training with CrossFit Cairngorm, or who are deemed competent by the head coach, may hold Open Gym access.
D1.2 Coaches running 1:1 PT have priority over space, equipment and music during Open Gym.
D1.3 The Open Gym schedule may change at short notice.
D1.4 You must use equipment responsibly, reset the room, report injuries and broken equipment, and follow all rules in A4. Breaching these rules may result in withdrawal of Open Gym access and/or other memberships.
Declaration and signature
Everyone completes Section 1. Members also complete Section 2 (Membership Schedule). Drop-ins complete the short A + C waiver in PushPress instead of Section 2.
Section 1 – For everyone
By signing below I confirm that:
I have read, understood and agree to Part A of these Terms and Conditions, including the assumption of risk and release of liability (A2) and the gym rules (A4).
The health information I have given is true and complete to the best of my knowledge, and I will tell you if it changes (A3).
I accept the full terms published at crossfitcairngorm.com/terms-conditions.
Section 2 – Membership Schedule (members only)
By signing this section I also agree to Part B (and Part D if Open Gym applies). I understand this is a [12-month committed / rolling] plan, what that commitment means (B1, B7), and how PT sessions are booked and forfeited (B5, B6).